Best Practices for Meeting Needs with Technology Services

How do you meet the accessibility needs of students, faculty, and staff in the classroom and through online campus services? In this session, we will explore the importance of accessibility from two sides: the classroom (e.g., the LMS and creating accessible course content) and online campus services (e.g., the IT department's service catalog). Topics will include guidelines and suggestions for promoting accessible course content creation; important needs and wants to consider for all campus services; industry best practices to ensure no one is left out or left behind; and how to design a service that best fits needs of all students, faculty, and staff (including users who need 508-compliant tools). The session is interactive, so come prepared to share your stories and best practices.

OUTCOMES: Understand how to engage and ensure adoption of best practices * Explore ways to set realistic expectations and deliverables with students, faculties, and staff * Learn best practices from fellow organizations