Performance Management - Part 2

Overview of the basic concepts of performance management with suggested techniques for handling performance appraisals, establishing professional development plans for staff, handling difficult performance management issues, and motivating IT professionals.

Objectives:

• Define "Performance Management" in the context of overall management and understand the performance management "life-cycle".
• Consider what resources can help them manage more effectively and how to use them
• Develop SMART goals and understand how to use them in performance management
• Use real-life examples as case studies and practice providing effective feedback
• Recognize there are multiple perspectives on and approaches to performance problems
• Recognize hiring strategies as a pre-cursor to performance management