Onboarding: The Challenges of Integrating New Personnel into Security Operations

This panel presentation will feature representatives from a cross section of Carnegie designations. All the members have extensive backgrounds in higher ed security operations, and all have had recent experience in integrating new hires into their operational environments. The discussion will focus on such issues as trust vetting (e.g., password sharing), documentation, "live" training, the institutional approach to risk, local tools and procedures (alerts, reports, incident management), mentoring, defining and assigning responsibilities, organizational structures, interactions and coordination with other security operations, the importance of interpersonal skills, and off-boarding (exit interviews).

OUTCOMES: Gain a greater understanding of the challenges associated with integrating new hires into your security operations * Benefit from the experiences offered by the panel participants * Define best practices for preparing new personnel