24 x 7 IT Service and Support

Wednesday, October 20, 2004 | 12:40PM–1:30PM | Meeting Room 201
Session Type: Professional Development
Leveraging central and distributed resources, Indiana University extends 24 x 7 x 365 support to 115,000 faculty, staff, and students on all campuses. This ubiquitous environment includes the IU Knowledge Base; personal support via phone, chat, and e-mail; and a comprehensive Web site that provides access to services and thousands of pages of guided support.

Presenters

  • Garland Elmore

  • Sue Workman

    Interim VP for Information Services and Technology, Boston University

Resources & Downloads

EDU0438.ram
118 bytes, RAM
Uploaded on 09/09/2013