Tom Jordan
Solutions Architect,
University of Wisconsin-Madison
Creating and Implementing Effective IT Processes
Wednesday, October 11 | 4:55PM–5:45PM | Room D171/173
Session Type:
Professional Development
Effective IT processes move IT organizations beyond crisis management and personal heroics and into the realm of repeatable successes. This presentation talks about the characteristics of effective IT processes and relates positive and negative experiences in designing and implementing structured processes in organizations that are sometimes reluctant to implement them.