Provisioning IT Services via Self-Service Web Services and Metadata

Monday, October 09 | 9:00PM–9:00PM
Session Type: Resources
Oklahoma State University has developed a Web-based self-service provisioning system to provide directory and e-mail services. These Web interface and metadirectory services have lowered the time required to provide services, minimized back-end system administration ID management, and improved help desk support. This presentation will review the system and discuss improvements.

Presenters

  • Charles McCann

    Director, Technology Support, Oklahoma State University

  • Tina Meier

    IT Director, Oklahoma State University