Tell Us What You Want: Lessons in Student-Centered Service Design

Wednesday, October 11 | 12:45PM–1:35PM | Ballroom A-Three
Session Type: Professional Development
If your organization was run by students, what would it look like? Students are our raison d'etre, as well as the heaviest users of our services, and can be a wealth of information. Come and learn about formalized student outreach efforts and the resulting partnerships, benefits, and outcomes.

Presenters

  • Isabella O'Neill

    Head, Special Collections/University Archives, Bucknell University
  • Jason Snyder

    Librarian/Manager of Communications and Outreach, Bucknell University
  • Lisa Veloz

    Executive Director, Business & Project Services, Bucknell University
  • Jeannie Zappe

    Consultant and Trainer, Jean Zappe Consulting

Resources & Downloads