Improving Service Management for Effective IT Governance

Thursday, October 25, 2007 | 5:55PM–7:10PM | Ballroom 6E, table 12
Session Type: Professional Development
The University of Sao Paolo structured a set of mechanisms for effective IT governance. This poster will present the strategies and outcomes of our initiatives to manage our complex IT infrastructure and to address the growing needs for quality IT services.

Presenters

  • Mauro Bernardes

    Technical Assistant, Office of Information Technology, Universidade de Sao Paulo

  • Tereza Melo de Brito Carvalho

    Special Project Assessor - CTI, Universidade de Sao Paulo

Resources & Downloads

Poster Session - CCE/USP/Brasil
2 MB, PDF
Uploaded on 11/04/2009