In Plain English, Please: Effective IT Communications

Wednesday, October 24, 2007 | 11:30AM–12:20PM | Room 2B
Session Type: Professional Development
The University at Albany and Davidson College will discuss the strategies they use to convey information about IT services to their respective user communities. Both institutions have developed a protocol for communicating about IT to non-technical audiences in user-friendly ways.

Presenters

  • Mur Muchane

    Vice President for Information Systems & CIO, Wake Forest University

  • Lisa Trubitt

    Assistant CIO for Strategic Communications, University at Albany, SUNY

Resources & Downloads

Session Podcast
EDUCAUSE Resource
Uploaded on 04/21/2010
In Plain English, Please
2 MB, PDF
Uploaded on 10/29/2009
Effective IT Communications
4 MB, PPS
Uploaded on 10/29/2009