Strategic Planning as Driver for IT Services Governance

Friday, October 26, 2007 | 10:30AM–11:20AM | Room 2A
Session Type: Professional Development
To achieve the USP computing Center's main goal of operational excellence in IT services provision, a strategic plan involving the entire organization was developed. This presentation will demonstrate how this strategic plan was used to drive IT services governance and enforce the operational excellence search.

Presenters

  • Mauro Bernardes

    Technical Assistant, Office of Information Technology, Universidade de Sao Paulo

  • Tereza Melo de Brito Carvalho

    Special Project Assessor - CTI, Universidade de Sao Paulo

Resources & Downloads

Strategic Governance
3 MB, PDF
Uploaded on 01/25/2010