Tech Around the Clock: Expect the Unexpected with 24 x 7 Operations
Thursday, October 25, 2007 | 5:55PM–7:10PM | Ballroom 6E, table 18
Universities are seeing an increased demand for 24 x 7 IT operations. Temple University operates in 24-hour mode for both its help desk and student lab services. We've learned that "tech around the clock" does not mean only extra hours; it opens a new set of unexpected challenges and rewards.
