E-Mail: In or Out?

E-mail is a critical yet expensive service to maintain. Students view it as a commodity and often criticize the functionality provided by in-house solutions. Hosted e-mail vendors offer free services to higher education, a compelling but complicated option. What are the implications of using a vendor? How does outsourcing e-mail impact privacy and privacy laws such as FERPA? This session will present important points to consider when deciding whether your campus should insource or outsource student e-mail.

Presenters

John Calkins
Beth Cate

Associate Professor of Law and Public Affairs, Indiana University
Dennis Cromwell

Executive Director, Media Digitization and Preservation Initiative, Indiana University
Wendy Woodward

Sr. Consultant, Moran Technology Consulting