Managing Student Disputes Through Technology

Friday, October 31 | 10:30AM–11:20AM | Room W222A
Session Type: Professional Development
The University of Phoenix has developed and implemented a comprehensive system for end-to-end processing and tracking of student grievances. This new system provides a structured and streamlined process for students to submit a formal grievance through their student website.

Presenters

  • Traci Hardy

    Project Manager, University of Phoenix
  • Maddy Lakshmanan

    Project Lead, Apollo Education Group Inc

Resources & Downloads