Rightsizing Your Request Tracking System

Wednesday, October 29 | 3:15PM–4:05PM | Room W222B
Session Type: Professional Development
Stanford University and Bowdoin College recently made major improvements to their request tracking systems. Both used the same basic criterion for their selections, but ended up with very different products from two vendors. Learn how institution size, campus fit, supportability, and expense factor into such major decisions.


  • Juli Haugen

    Digital Accessibility Specialist, Bowdoin College
  • Chris Lundin

  • Jason Pelletier

    Sr. Director of Client Services and Technology, Bowdoin College
  • Anne Pinkowski

    Director, Automation and Service Reliability, Stanford University

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