Seminar 05P - Community-Based Decision Making: Engaging the Community to Build Consensus Across a Broad Range of Stakeholders

Managing IT initiatives, projects, and services in an academic environment is a complex undertaking. The ability to effectively analyze needs, build consensus, and develop strong partnerships is critical to success. This seminar will present methods for engaging a broad range of cross-campus constituencies to build consensus around IT initiatives.

We will present strategies for analyzing your community, organizing the teams and sponsors of your project, engaging the community, progressing from engagement to consensus, moving from consensus to implementation, and maintaining and evolving the community as the resource matures. The program will include a mix of concept presentation, hands-on exercises, and discussions, as well as case studies involving strategic planning, collegiate IT needs assessment, e-learning, e-research, and customer services.