Seminar 14P - Optimizing IT Services for the Enterprise
We will share the processes used to analyze, realign, and "unsilo" the 450-person organization that supports academic and administrative computing for the university. You will leave the seminar with concrete tools, suggestions, and plans for identifying your organizational strengths and weaknesses, assessing change capacity, centralizing and streamlining process management, and evaluating organizational effectiveness.
Sr Director Infrastructure, The Ohio State University
Joanne DehoneyConsultant, EDUCAUSE Alumni