Gayla Napier
Sr. Director Change Management,
National University
An Information Technology Custodianship Model: A Roadmap to Success After "Go Live"
Friday, October 21, 2011 | 9:30AM–10:20AM | Meeting Room 111A/B
Session Type:
E11
A recent poll describes insufficient postimplementation organizational change management as a leading cause of failure for even the best ERP initiatives. The Custodianship Model is an approach Lone Star College System is undertaking to continue success after a record breaking implementation of eight PeopleSoft products with 44 modules in 18 months.