Understanding and Meeting Modern Teaching and Learning Computer Lab Needs
Understanding and Meeting Modern Teaching and Learning Computer Lab Needs
Thursday, October 20, 2011 | 5:00PM–5:50PM | Meeting Room 103C
Session Type:
E11
Carnegie Mellon has made key changes to our computer labs in the last five years. Starting with an in-depth look at faculty and student needs in a time of widespread personal computer ownership, we investigated and deployed pilots to support academic software and technology access for students as well as collaborative teaching and learning spaces. Our presentation will highlight our successes, our failures, and the lessons we learned from them.
Presenters
Connie Eaton
Director, Service Operations, Carnegie Mellon University
Kimberly Hennessey
Sr. Manager, IT Service Desk, Carnegie Mellon University