User Services

Thursday, October 20 | 2:30PM–3:20PM | Meeting Room 115A
Session Type: E11
This discussion will focus on the challenges of meeting the expanding technical needs of faculty, staff, and students. We will address staffing, training, and help desk tools and issues, as well as hardware and software standards. Come prepared to exchange ideas, best practices, and solutions with colleagues from a broad array of institutions.


  • Cathy O'Bryan

    Chief Executive Officer, Unizin, Ltd.