Higher Ed IT Trends: An Open Discussion of Centralized Support Leveraging an Integrated NOC and Service Desk

Wednesday, October 16 | 2:30PM–3:30PM | Foyer, Level Two
Session Type: Professional Development
As higher education environments face competitive and economic pressure, technology expectations increase, emphasizing the criticality of a stable technology platform. Join an interactive session fueled by real-time technology text-based polls to help answer the question, Can integrating a centralized network operations center and service desk model uplift the customer experience?

Presenters

  • Michael Kubit

    Higher Education Industry Segment Advisor, T-Mobile for Education

  • Sandy Wightman