ITIL in Higher Education Constituent Group

Thursday, October 17, 2013 | 2:30PM–3:20PM | Meeting Room 213B
Session Type: E13

Join us for this opportunity to gain guidance and share knowledge on adoption and implementation of ITIL (Information Technology Infrastructure Library) best practices and the related issues and obstacles that are particular to higher education. This year we aim to have several discussion groups, each focused on a single ITIL-related topic of interest, each chaired by one or two schools with expertise in each area.

Presenters

  • Rita Barrantes

    Director, IT Services, University of Houston

  • David McGuire

Resources & Downloads

ITIL in Higher Ed - Webinar Schedule
EDUCAUSE Resource
Uploaded on 10/17/2013
ITIL In Higher Ed - Wiki
EDUCAUSE Resource
Uploaded on 10/17/2013
ITIL CG discussion group slides
858 KB, PDF
Uploaded on 10/17/2013