Service Consolidation: Balancing Business Need with Academic Culture

Thursday, October 17 | 2:30PM–3:20PM | Meeting Room 303B
Session Type: Professional Development
In an era of balancing the increasing costs to meet the technology needs of faculty and students with the pressure to keep tuition and fees low, service consolidation can provide significant cost benefits. However, "consolidation/centralization" is often a dirty word in higher education and flies in the face of the academic model of unit independence. To change the way we do business requires changing the culture. This session will provide a forum for CIOs to openly discuss successes, failures, and strategies to manage the transition from a pure "academic" model to a "business" model of managing information technology services.

Discover best practices, lessons learned, and effective ways to communicate the benefits of consolidating services.


  • Kay Rhodes

  • Vince Sheehan

    CIO, Assoc VP of Clinical Affairs IT, Indiana University