Voices of a Cloud: Success with Voices in the Cloud IP Telephony

Two universities, Tulane and Texas A&M, deployed the Voice in the Cloud IP telephony solution from Internet2, which promises modern tools to replace aging local PBX systems, and significant savings. The session will discuss the reality of the deployment and include a discussion of participants' concerns about the service.

OUTCOMES:
Determine the alignment between a published service and the service as delivered. | Discuss lessons learned when deploying the service and how institutions can ensure successful rollouts. | Hear how savings can be achieved when deploying this service.