Designing and Implementing a Computer Lab Student Worker Program

Student workers come from diverse backgrounds and need training in both soft and technical skills in order to perform more effectively when working and helping people in computer labs. We designed a training program and performed a study to see if the training was effective.

OUTCOMES: Learn how soft skills are currently taught based on IT training methods * Identify several soft skills * Receive the results of a training program for student computer lab workers at a small liberal arts college