John Hermes
Chief Campus Operations Officer and CIO,
Oklahoma Christian University
Transformative IT initiatives require sound governance, a commitment to community development, and transparent exchange of information. Panelists from Oklahoma Christian University and the Texas A&M University System will share best practices for evaluating and instituting shared-service delivery, including obtaining buy-in, defining stakeholder and business officer responsibilities, and generating repeatable outcomes.
OUTCOMES: Learn how to develop a staffing and organizational model to facilitate openness and agility * Learn how to use maturity models to strategically evaluate, expand, and measure IT investment * Learn how to engage business officers by building community and enabling information sharing