Wendy Woodward
Executive Consultant,
Moran Technology Consulting
IT Support Services
Tuesday, September 30, 2014 | 3:30PM–4:20PM | Meeting Room W308A/B
Session Type:
Professional Development
Join this discussion on strategic support for faculty, staff, and students by both centralized and distributed IT support units. We'll share best practices, common tools, and strategies. Bring your expertise on help desk management, desktop support, hardware/software standards, knowledge management, service management systems, and end-user communications that ensure successful support.