EDUCAUSE Annual Conference 2014
Proceedings
Seminar 09P - Using Unified Communications to Collaborate with Students and Enhance Their Ability for Success (separate registration is required)

Seminar 09P - Using Unified Communications to Collaborate with Students and Enhance Their Ability for Success (separate registration is required)

Coppin State University recently deployed a Microsoft communications solution that offers voice, presence, instant messaging, and unified messaging capabilities to its faculty, staff, and students using a combination of on-premise and cloud solutions. This presentation will share details of our implementation effort and strategy, as well as feedback from faculty/students and lessons learned.

OUTCOMES Identify how to coordinate technologies to provide a true unified communications solution * Articulate the risk in changing a phone system, including life-safety issues and the risks to having students' information in the cloud * Pinpoint all of the related costs, such as Microsoft licensing, SIP trunking, IP faxing, etc.

Presenters

Tony Forman

Assistant Director Telecommunications, Coppin State University
Thomas Smith

Deputy CIO, Enterprise Computing and Infrastructure, Coppin State University