ITIL in Higher Education

Thursday, October 29, 2015 | 3:40PM–4:30PM | Meeting Room 132-133
Session Type: Professional Development

Join us for an interactive discussion about IT Service Management and ITIL in higher education. Be ready to share your plans, current issues, or achievements of your ITIL journey.

Presenters

  • Rita Barrantes

    Director, IT Services, University of Houston

  • John Borwick

    Director, ITSDS, University Libraries, University of Washington

Resources & Downloads

Educause_2015_ITIL_CG.pptx
3 MB, Powerpoint Slides
Uploaded on 10/28/2015
ServiceNow Higher Education group
53 KB, Off-site resource
Uploaded on 10/27/2015