Great Expectations: Why IT Communication Matters
Join Tracy Petrillo, Chief Learning Officer, for a brief, 15-minute overview of EDUCAUSE programmatic highlights and upcoming plans in the area of Leading and Partnering Strategically Across the Academy. Session below will immediately follow.
In today's always-on world, IT expectations change almost as quickly as the technology itself. Communicating these expectations successfully can be both a challenge and a critical success factor. Using a story-telling format, this panel will share ideas for leading and managing expectations across a broad range of constituencies.
Outcomes: Learn about the relationship between complex campus expectations and IT communication strategy * Appreciate the communication needs of different constituencies * Get ideas about channels and techniques.
Tracy PetrilloChief Executive Officer, Academy of Integrative Health & Medicine
Kristin SullivanSenior Director, Educational Technology and Public Leadership Credential, Harvard University