How UX Augments IT's Capacity for Supporting the Academic Mission

Thursday, October 29, 2015 | 10:10AM–11:00AM | Wabash Ballroom 2
Session Type: Professional Development

In higher education, user experience (UX) is frequently misunderstood as expensive, disruptive, and indulgent. In reality, UX is the true enabler of IT. When users learn and use technologies quickly and efficiently, human capital can be spent on realizing our institutions' missions. Learn the ROI of UX and implementation strategies.


Outcomes: Identify the UX maturity level of your organization * Learn about UX ROI and UX processes * Understand the barriers to UX and identify steps for moving UX forward

Presenters

  • Mary Albert

    Senior Director, Digital Accessibility, Princeton University
  • Melanie St. James

    Associate Director, Design and Usability Services, Tufts University

Resources & Downloads