Is the Grass Always Greener? International IT Benchmarking

Thursday, October 29 | 3:40PM–4:30PM | Meeting Room 241-242
Session Type: Professional Development
Universities have used benchmarking for a variety of purposes within their own countries. With education now a global business, there is increasing demand for international comparison. Hear how the CHEITA benchmarking group has developed a method of comparing universities from different countries to learn if the grass on the other side really is greener.

Outcomes: Learn about the background and goals of several international benchmarking initiatives * Understand the benefits of an international complexity index * Learn how to calculate a complexity index score for your institution


  • Lori MacMullen

    Executive Director, Canadian University Council of Chief Information Officers (CUCCIO)
  • Paul Sherlock

    Chief Information Officer (Library & IT), University of South Australia