Let Them Eat Cake: A Process Map in Frosting

Thursday, October 29, 2015 | 5:30PM–6:20PM | Sagamore Ballroom 4
Session Type: Professional Development

Are many of the projects your team has delivered not being used or stuck in the endless cycle of customer tweaks? Learn how one director shuffled resources to create the business analyst role and strengthened the user requirements with business process analysis and mapping.


Outcomes: Learn how to leverage the expertise of current resources to develop a new skill set in a less-technical role * Learn how to incorporate business process mapping into your planning phase * Learn how to translate BPMs into strong user requirements

Presenters

  • Lisa Hall

    Executive Director of Business Productivity Solutions, The University of Tennessee Health Science Center

  • Vikki Massey

    Vice Chancellor for Information Technology and Chief Information Officer (Interim), The University of Tennessee Health Science Center

Resources & Downloads

Presentation Slides
2 MB, PDF
Uploaded on 11/22/2015