Restoring Customer Confidence in a "Red" Project

Wednesday, October 28, 2015 | 2:30PM–3:30PM | Poster Sessions, Exhibit Hall H-K
Session Type: Professional Development
When projects decline into "red" status, customers' confidence in project management, project teams, etc., is usually lessened due to the circumstances that resulted in the red status. How do you bolster customer confidence for red projects? This session will share concepts in rebuilding confidence in the value of project management


Outcomes: Understand projects in a red status * Understand success measures preventing "opportunities" placing the project in a red status * Understand the development of a project management plan essential in rebuilding customer confidence

Presenters

  • Chris Paige

    Assistant Professor of Practice – Information Systems, Northern Arizona University