Seminar 05A - Building Your Interpersonal Toolbox: The Human Side of Supporting Technology (separate registration is required)

Tuesday, October 27, 2015 | 9:00AM–12:30PM | Meeting Room 203-204
Session Type: Professional Development
Challenges in supporting and teaching technology often hinge not on technology but on human reactions to it. Knowing yourself in relation to others is crucial to overcoming these challenges. Leveraging Myers-Briggs, interpersonal strategies, and coactive communication can build your facility in helping others overcome tech anxiety while keeping your wits.


OUTCOMES: Gain knowledge of personality types, communication approaches, and learning styles * Recognize differences in others, including reactions to opposites * Explore the relationship between emotional intelligence, work style, and communication preferences through self-awareness

Presenters

  • Julianne Miranda

  • Donnie Sendelbach

    Director of Academic Technology, Denison University