SAP Public Services, Inc., An EDUCAUSE Gold Partner - Leveraging Enterprise Technologies to Meet the Business Needs of a Major Research University

In this session, hear how Duke University's ERP implementation in 1999 positioned Duke to leverage technology over the past six years with continual upgrades and enhancements of business processes and functionality. Modules and enhanced functionality implemented include Financials and Materials Management, Human Resources and Payroll, Business Information Warehouse, and, most recently, Manager Self-Service using Web technology, allowing the university and health system to reap the benefits of the ERP investment.