Establishing an IT Process Improvement Program

Wednesday, March 23 | 9:30AM–10:15AM | Burnham Room/Eighth Floor
Session Type: Professional Development
UW–Madison's Division of Information Technology (DoIT) launched an initiative and hired a process improvement manager in 2004 in response to inconsistent project management and business processes across the division. This presentation will discuss the drivers for, challenges to, and the status of DoIT's process improvement program.