Library/IT Partnership: Developing a Joint Service Point in a Non-Merged Organization

Monday, March 21 | 11:30PM–11:30PM
Session Type: Resources
Learn about the planning, implementation, and plans for assessment of a joint reference/computer help desk in Carleton's renovated library reference room. The library and IT departments cooperated on planning the service point and its management. Discover the learning outcomes of a related Midwest Information Technology Center funded student exchange during summer 2004.

Presenters

  • Chuck Ansell

    IT Coordinator, City Colleges of Chicago: Malcolm X College

  • Eric Hinsdale

    Client Services Manager, University of Nebraska at Omaha

  • Andrea Nixon

    Retired Staff, Carleton College

  • Carolyn Sanford