The Smell of the Greasepaint, the Roar of the Customer
Tuesday, May 08, 2007 | 12:45PM–1:30PM | Carmel II
Session Type:
Professional Development
This session will offer a (somewhat) lighthearted reconsideration of what to look for when hiring customer service personnel and how to develop existing personnel both as effective communicators and as respected team members, using techniques from the theatre.