Ron Ardron
Manager Technical Support,
Temple University
Tech Around the Clock: Providing Scalable 24 x 7 Support
Tuesday, January 15, 2008 | 3:30PM–4:15PM | Harborside Ballroom E
Session Type:
Professional Development
Students expect anytime, anywhere access to IT resources from multiple locations ranging from home to the classroom to the airport. Temple provides around-the-clock support through its service desk and its learning spaces such as the TECH Center. This model is highly adaptable and scalable to both small and large levels. Introductory Level
