How We Leveraged Existing Resources to Create a New Support Center
How We Leveraged Existing Resources to Create a New Support Center
Tuesday, March 18 | 11:45AM–12:30PM | King Arthur's Court/Third Floor
Session Type:
Professional Development
Illinois State University used prime space in the student center to create a new avenue for students, faculty, and staff to receive technology help and also added fee-based services. See how the computer store, residential networking, and the help desk came together to meet rising support expectations on campus.
Presenters
Carla Birckelbaw
Executive Director of Client Services, Illinois State University
Dave Greenfield
Director, TechZone & Stud Techn, Illinois State University