Creating and Running a Successful On-Campus Cost-Recovery Technology Solution Department

Wednesday, February 20, 2008 | 4:45PM–5:30PM | Highland Room (2nd Floor)
Session Type: Professional Development
Thinking about implementing a cost-recovery technology solutions group within IT? Running one now and want to improve it? Come hear how Rice University is successfully managing theirs and walk away with specifics on how to run yours. Topics will include staffing, competencies, projects, time, billing, marketing, vendors, students, and success metrics.