When an incident requiring emergency communications evolves on campus there must be multiple levels to a response. Furthermore, the response required transcends the question of adequate emergency communications technologies and systems. Key advance preparation items include ensuring that the correct technological services have been deployed, that personnel have proper training, and that planning is in place so that appropriate internal and external agencies all work together in concert to address and resolve the incident as effectively as possible. The panel will discuss emergency communications management, including technologies and systems, and planning needs for all of the relevant areas.
Senior Director, Client Services, Special Projects and In, Virginia Tech
Director, IT Support Services, Duquesne University