Ready, Set, Go: A Three-Step Model for Strategic Service Deployments

Wednesday, March 16, 2011 | 9:30AM–10:15AM | Camelot/Third Floor
Session Type: Professional Development
IT organizations constantly struggle with change management. The three-phase Ready, Set, Go model brings order to chaos. This model enables IT support staff to assess the current situation, engage users in the transition, identify and avoid common deployment missteps, and build a toolbox of simple strategies for complex deployments. During the session attendees will also learn about the "Shack, House, Mansion" effect and "Ranges of Changes."

Presenters

  • Sadie Hundemer

  • Michael White

    Manager Instructional Tech, University of West Florida

Resources & Downloads