Leveraging Vendor Partners for Maximum Benefit

Wednesday, March 28 | 9:30AM–10:15AM | Zurich F
Session Type: Professional Development
Successfully leveraging partnerships for IT services requires more than simply signing a contract. This session highlights Case Western Reserve University's approach in working with a new vendor partner, and the lessons learned while transforming the CWRU Enterprise Service Desk into a best-in-class service offering.


  • Michael Kubit

    Higher Education Industry Segment Advisor, T-Mobile for Education