Michael Kubit
Higher Education Advisor,
T-Mobile for Education
Leveraging Vendor Partners for Maximum Benefit
Wednesday, March 28, 2012 | 9:30AM–10:15AM | Zurich F
Session Type:
Professional Development
Successfully leveraging partnerships for IT services requires more than simply signing a contract. This session highlights Case Western Reserve University's approach in working with a new vendor partner, and the lessons learned while transforming the CWRU Enterprise Service Desk into a best-in-class service offering.
Presenters
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Sandy Wightman