Momi Ford
AVP, Enterprise Support Services,
Indiana University
A New Model for Extending Technical Support across Higher Education Institutions
Tuesday, March 19, 2013 | 11:45AM–12:30PM | Zurich G
Session Type:
Professional Development
See how Ivy Tech Community College and Indiana University combined efforts to provide centralized support to all their 300,000 plus constituents. This interinstitutional leveraging of support services has allowed both institutions to provide a wider range of support while eliminating a duplication of services. Outsourcing across higher education institutions is rare. Partnerships of this scale and scope are even more unusual. Join us in presenting what might be the first relationship of this type for technical support services in higher education. This groundbreaking partnership mutually benefits both institutions while providing value to the taxpayers of Indiana.
Presenters
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Kristen Moreland
Associate Vice President, Process Improvement and College-wide Initiatives, Ivy Tech Community College of Indiana
