Marty Klubeck
Service Offering Manager,
University of Notre Dame
Macro Analytics: Getting in the Game
Tuesday, March 19, 2013 | 10:30AM–11:15AM | Zurich F
Session Type:
Professional Development
This session will focus on macro analytics, or using expectations to bring about change. This simple-to-apply yet difficult-to-master concept will help attendees gain an understanding of how analytics should be used. There is a growing acknowledgement among leadership that the use of "targets" is trending toward ineffectiveness and will soon no longer be an acceptable tool for motivating, encouraging, or inspiring change. Macro analytics provides leadership with a new norm: "expectations." Expectations are how we currently lead when we truly care about the organization; incorporating them into our improvement efforts is a logical and healthy step toward success.
