Best Practices in IT Facilities Management

Leading universities and colleges across the country have to deal with enterprise asset discovery, workflow automation, barcoding and assets life-cycle management, asset movement tracking, incident history, and chargeback to user departments for services on a regular basis. BOSS and AIB College of Business partnered to enable a service desk solution that encompasses several functional elements required to improve IT effectiveness. Our solution was extended seamlessly to the facilities department that gave a tremendous advantage to the college management to see campus-wide maintenance requests in a single dashboard. Join the session to see the best practices in action and introspect your asset tracking, service desk, and facilities management initiatives.