Just Ask Me: Facilitating a Positive Student Experience with Mobile Devices

Creating a positive experience for students during the first few weeks of a semester is a goal for many institutions. Providing outreach and communicating with students in a way that spans both time and place is a challenge. At Bucks County Community College, the Learning Resources Department used iPads and apps to overcome challenges and improve students' experiences. The "Just Ask Me" program featured in this poster includes information on a marketing campaign, strategies for using campus mobile devices and apps, and training techniques for library staff. The positive relationship between the program implementation and student satisfaction will be demonstrated.