The Help Desk's Guide to Using 24/7 Online Technical Support Resources

Tuesday, March 18 | 2:30PM–3:30PM | Zurich Ballroom ABCD
Session Type: Professional Development

Stop by to hear how we support mobile access to just-in-time learning and technical support 24/7 for staff and student workers through the piloted use of an online, on-demand training site that offers tutorial videos on over 250 technology applications, including Microsoft and Adobe. We'll share our successes and lessons learned.


  • Ariana Lewis

    HR Specialist, Loyola University Chicago

Resources & Downloads