Ariana Lewis
HR Specialist,
Loyola University Chicago
The Help Desk's Guide to Using 24/7 Online Technical Support Resources
Tuesday, March 18, 2014 | 2:30PM–3:30PM | Zurich Ballroom ABCD
Session Type:
Professional Development
Stop by to hear how we support mobile access to just-in-time learning and technical support 24/7 for staff and student workers through the piloted use of an online, on-demand training site that offers tutorial videos on over 250 technology applications, including Microsoft and Adobe. We'll share our successes and lessons learned.
