IT Leadership Service Challenges and Priorities

Wednesday, April 22 | 11:30AM–1:00PM | Travis CD, Third Level
Session Type: Professional Development
The IT service delivery model must address increasing needs for academic and research support. How can the central support team determine appropriate services, meet these critical new demands, and realign staff to rethink service delivery priorities?

OUTCOMES: Determine essential versus important service priorities * Identify the most difficult instructor/research support demands * Create needed expertise within the support team